




Frequently Asked Questions
Find answers to common questions about our products and services
What is the return policy?
We accept returns within 7 days of purchase, only if the watch is unused, undamaged, and in original packaging.
To initiate a return, contact our support team.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
We’re happy to let you know that shipping is absolutely free on all orders! There are no hidden fees or extra charges at checkout — you only pay for the product you choose. We believe in transparent pricing and a hassle-free shopping experience for our customers.
Is it Safe to Shop at Valtrax?
Yes! We use the most advanced security technologies to ensure that your information is protected throughout the entire purchasing process.
How Can I Choose Ideal Watch/Earbuds For Me?
We recommend considering your personal style, intended use and desired functionality. Our team is on hand to help you choose.
Contact Us
Have questions or need more information about our products? Reach out to us at What's App/Phone +92 3039221659 and our team will be happy to assist you.